Privacy Policy

Effective date: August 4, 2026

This Privacy Policy explains how Community Practice Institute / Recreation, Education, and Consultation collects, uses, discloses, and retains information through its website, Thinkific school, courses, memberships, forms, email, and support interactions.

Information collected

CPI may collect:

• Account and contact information, such as name, email address, username, and profile details.
• Purchase and transaction information, such as products purchased, amounts, dates, billing status, and refund history. Payment-card details are generally handled by the payment processor and platform rather than stored directly by CPI.
• Learning records, such as enrollments, progress, completion dates, quiz scores, certificate records, downloads, and evaluation responses.
• Communications and support information, including questions, accommodation requests, complaints, and correspondence.
• Device and usage information, such as IP address, browser or device information, pages viewed, referral source, cookies, and analytics events collected through the platform or configured services.
• Marketing preferences and responses to forms, surveys, or email campaigns.

Do not submit real client, participant, patient, learner, staff, agency, incident, confidential, or protected health information to CPI course fields, evaluations, discussions, or support channels.

How information is used

CPI may use information to:

• Create and secure accounts.
• Process purchases, enrollments, renewals, cancellations, and refunds.
• Deliver courses and downloads and track progress, assessments, completion, and certificates.
• Respond to support, accessibility, accommodation, and complaint requests.
• Communicate service information and, where permitted, marketing information.
• Maintain security, prevent fraud or misuse, and troubleshoot the service.
• Analyze and improve courses, accessibility, learner experience, and website performance.
• Maintain business, tax, completion, certificate, and compliance records.
• Comply with legal obligations and protect rights, safety, and property.

How information may be disclosed

CPI may disclose information to service providers that help operate the website and business, including Thinkific, payment processors, email providers, analytics providers, file-hosting or storage providers, and professional advisers. Those providers receive information for the services they perform, subject to their own terms and applicable agreements.

CPI may also disclose information when reasonably necessary to comply with law or legal process; prevent fraud or harm; enforce agreements; protect CPI, learners, or others; or complete a merger, reorganization, financing, or transfer of business assets subject to appropriate notice and safeguards.

CPI does not authorize public use of identifiable evaluation comments or testimonials without permission and review.

Cookies and analytics

The website and its providers may use cookies and similar technologies for account sign-in, checkout, security, preferences, performance, and analytics. Browser settings may allow users to limit some cookies, but essential functions may not work correctly if required cookies are blocked.

Retention

CPI retains information for as long as reasonably needed to deliver purchased access, maintain business and transaction records, verify course completion and certificates, resolve disputes, support learners, improve courses, and meet legal obligations. Information may be deleted or de-identified when it is no longer reasonably needed, subject to platform capabilities and applicable recordkeeping obligations.

Learner choices and requests

Learners may contact CPI to request access to, correction of, or deletion of information held directly by CPI, or to ask about marketing preferences. Some records may need to be retained for transactions, course verification, security, dispute resolution, or legal obligations. Requests may require reasonable identity verification.

Learners can unsubscribe from marketing email using the link in the message or by contacting CPI. Service-related messages may still be sent when necessary to manage an account or purchase.

Rights differ by location. CPI will respond to verified requests as required by applicable law.

Security

CPI uses reasonable administrative, technical, and organizational measures appropriate to the information and the services used. No online system can be guaranteed completely secure.

Children and account eligibility

The site is designed for professional education and is not directed to children under 13. CPI does not knowingly create learner accounts for children under 13. A user must have the legal capacity to agree to the Terms of Use or use the site with the authorization and involvement of a parent, guardian, or other legally authorized adult.

International use

Information may be processed in the United States and in other locations where CPI's service providers operate. Privacy protections may differ from those in the learner's location.

Changes and contact

CPI may update this Privacy Policy and will revise the effective date when it does. Privacy questions and requests may be sent to [email protected].